Organizational affective tone: a meso perspective on the origins and effects of consistent affect in organizations

A Knight, Jochen Menges & H Bruch
Grounded in an open systems perspective, we build and test new theory about how the kinds of industries in which an organization participates influences organizational affective tone and connects to workforce strain. We propose that the more an organization's activities lie in consumer-centric industries (e.g., service, retail), the more positive and less negative the organization's affective tone. We connect consumer-centric industry participation and affective tone by explaining how personnel policies and organizational structure generate and...

This data repository is not currently reporting usage information. For information on how your repository can submit usage information, please see our documentation.