Health Plan Effects on Patient Assessments of Medicaid Managed Care Among Racial/Ethnic Minorities

Robert Weech-Maldonado, Marc N Elliott, Leo S Morales, Karen Spritzer, Grant N Marshall & Ron D Hays
OBJECTIVE: To examine the extent to which racial/ethnic differences in Consumer Assessment of Health Plans Study (CAHPS) ratings and reports of Medicaid managed care can be attributed to differential treatment by the same health plans (within-plan differences) as opposed to racial/ethnic minorities being disproportionately enrolled in plans with lower quality of care (between-plan differences). DESIGN: Data are from the National CAHPS Benchmarking Database (NCBD) 3.0. Data were analyzed using linear regression models to determine the...
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