Culturally Competent Healthcare Systems: A Systematic Review

Laurie M Anderson, Susan G Scrimshaw, Mindy T Fullilove, Jonathan E Fielding, Jacques Normand & Community Preventive Services The Task Force On
Culturally competent healthcare systems—those that provide culturally and linguistically appropriate services—have the potential to reduce racial and ethnic health disparities. When clients do not understand what their healthcare providers are telling them, and providers either do not speak the client’s language or are insensitive to cultural differences, the quality of health care can be compromised. We reviewed five interventions to improve cultural competence in healthcare systems—programs to recruit and retain staff members who reflect the...
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