An investigation into the micro-dynamics of routine flexibility

Andi Rossi Abdul Razak
Organisations are expected to possess the ability to adapt in order to sustain themselves in the ever-changing markets. Routines, which have traditionally been viewed as a source of stability, have recently been conceptualised as a source for organisational flexibility, having the capability to significantly determine whether an organisation can survive. This study contributes to this discussion by showing that the internal dynamics of routines, which comprise of ostensive and performative aspects, play a significant role...
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